solavedi organics

H E A L T H + B E A U T Y with ROOTS LLC

 Satisfaction Guarantee:

We always ensure the purity and quality of our product line.
Your satisfaction is very important to us.
From the moment you place your order until the very last drop of product,
we want each purchase to bring a smile as well as felt improvement to your skin.

Limitations:
If you are concerned about a specific medical condition, please consult your doctor prior to application of our products. We make no claims to diagnose, treat or cure any skin condition.

RETURNS / REFUNDS

Due to health regulations we cannot accept returns on any skincare or body care product.

However, we will extend to you either:
credit card refund
or
product replacement OR store credit for equal value

of products you cannot use due to

A. expiration
Our products have a guaranteed shelf life of 1 year from the date you receive it - however most products will remain fresh and safe to use longer. The expiration date is printed on each product.

If your order arrives with an expired or short “Use By” date please Contact Us within 7 days of receipt with your Order # and a photo of the product(s) that is going to expire in less than 1 year.
We will have a replacement shipped out to you right away.

B. damage in shipment
If your order arrives broken or having spilled, please Contact Us within 7 days of receipt with your Order # and a photo of the product(s) that leaked, broke or were damaged.

We will have a replacement shipped out to you right away